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Public File

News Bulletin Schedule:

The Coastal Radio news team which is sub contracted to Radio News Hub in Leeds  provides a local news service for Blackpool and the Fylde coast

Coastal Radio news is broadcast hourly during from 6am - 6pm 

The main news stories of the day are also featured along with the key sports and weather headlines.

Average Automated Programming: Monday-Sunday 6am-10pm then scheduled non stop music 

 

Local Programming:

All our weekday daytime programming is locally produced and presented. We broadcast  from 6am to 10pm every weekday. 

At weekends, we broadcast from 6am-10pm  on Saturdays and Sundays respectively.

All programming is originated from our studios at Media House, 205-207 Church Street, Blackpool, FY1 3PA,

 

Station Contact Details:

At Coastal Radio we are always keen to hear from you.

Please email us paula@Coastalradiodab.co.uk

Write to us at:

Coastal Radio, Media House, 205-207 Church Street, Blackpool, FY1 3PA.

 

How to Complain:

If you are unhappy with anything you hear on Coastal Radio, in the first instance, please contact:

Paula Davies via email: paula@Coastalradiodab.co.uk 

We will do our utmost to resolve your complaint or dispute in a timely manner.

We always take complaints seriously. The Programme Director always listens to the offending output and we always respond. It is the nature of live broadcasting that we sometimes get things wrong. When we do, we apologise. We take further action depending on the seriousness of the content. But sometimes we don't agree with the complainant, even after reviewing the situation. In that eventuality, listeners can then choose to raise the issue to the independent chairman of Coastal Radio who oversees the station. Or the complaint could be taken up with Ofcom, using this link: http://stakeholders.ofcom.org.uk/tell-us/specific-programme-epg

Complaints about commercials should be made to the Advertising Standards Authority. Coastal Radio tries to ensure all commercials conform to the Code of Advertising Practice.

 

The Station Format:

Formats have replaced the 'Promise of Performance' as one of the main tools by which a radio station's character of service is set and monitored.

Stations are monitored and regulated to a large degree by the spirit of the output rather than using mathematical equations.

Coastal Radio commits to providing a full local service dedicated to listeners in Blackpool and the Fylde Coast and the surrounding area, combining a wide variety of contemporary music together with a high-quality distinctive range of speech and information features focused on matters of local interest and relevance.

The station aims to exceed the minimum commitments that Ofcom dictates. So we generally broadcast double the required hours of local programming we must produce. We give more airtime to local news stories in our measured coverage area than all other stations in the same area.

 

Events & Charities Policy:

Coastal Radio is committed to providing coverage for local charities. We do this through on-air "what's ons", by attending events, and on our website.